Every listing inquiry answered, even mid-showing.
Harbor & Pine Realty uses an Athira avatar on its website to answer questions about listings, open houses and selling, and book showings and valuations — while agents are out with clients.
Avatar not connected in this environment.
What real estate brokerages lose without it
- Buyers ask about a listing while every agent is at a showing, and move on to the next property
- The same questions repeat on every listing: is it still available, what are the HOA fees, when is the open house
- Evenings and weekends are when buyers browse most, and when the office is closed
- Sellers want to understand the process before they’ll book a valuation
How it works
Visitor asks about a listing or selling
Voice-first, right from the listing page.
Avatar answers from the listing details
Status, price, features and open-house times — only what the brokerage has published.
It asks what the visitor needs
Buying or selling, timeline and preferred area, so the right agent follows up.
It books a showing or a valuation
With the listing agent, and the agent is notified by email.
The questions visitors actually ask
- Is this home still available?From the published listing status
- What are the HOA fees and property taxes?From the listing details
- When is the open house?From the open-house schedule
- Can I see it this weekend?From the agents’ live calendars
- How does selling with you work?From the published seller guide
- What’s my home worth?Not answered — it books a valuation with an agent
Meet the team
Illustrative — Harbor & Pine Realty is a demo example, not a real practice.
Offices
Pricing, answered directly
Harbor & Pine publishes how its seller services and commission work, so the avatar can explain the selling process and what’s included before a seller books a valuation — instead of "an agent will call you."
A sample conversation
Illustrative example — not a real visitor conversation.
What it won’t do
- It doesn’t estimate property values or give pricing advice — valuations come from an agent.
- It doesn’t give legal, tax or mortgage advice.
- It describes listings only from the details the brokerage has published, so it won’t guess at features or history.
- It works in English today.
Frequently asked
Does it know our current listings?
It answers from the listing details on your website and anything you add to its knowledge, so it only describes what you’ve published.
Can it book showings with the right agent?
Yes, when agents’ calendars are connected (Google Calendar, Microsoft Calendar or Cal.com). Otherwise it takes the visitor’s details for the agent to follow up.
Will it estimate what a home is worth?
No. It explains how a valuation works and books one with an agent.