New-client intake, answered while every attorney is busy.
Calder & Ruiz Law uses an Athira avatar on its website to answer prospective clients’ questions about practice areas, consultation fees and next steps, and book the consultation — without giving legal advice.
Avatar not connected in this environment.
What law firms lose without it
- Prospective clients leave the website without a next step when no one is free to answer
- Most first questions are the same: do you handle my kind of case, what does a consultation cost, what should I bring
- After-hours inquiries wait until morning, and by then the client has contacted another firm
- People often don’t know which practice area their situation falls under
How it works
Visitor describes their situation
Voice-first — no intake form required to get a first answer.
Avatar matches it to a practice area
Only from the firm’s published practice areas, and only what the firm has approved it to say.
It states the consultation fee
The published fee for that practice area, stated directly — not "call for pricing."
It books the consultation
Anything case-specific becomes a scheduled consultation with an attorney, not a guess from the avatar.
The questions visitors actually ask
- Do you handle my kind of case?From the practice-area pages
- How much is a consultation?From the published fee schedule
- Is the first consultation free?From the published fee schedule
- What should I bring to the first meeting?From the firm’s intake checklist
- Can I meet an attorney this week?From the attorneys’ live calendars
- Do I have a case?Not answered — it books a consultation with an attorney
Meet the team
Illustrative — Calder & Ruiz Law is a demo example, not a real practice.
Pricing, answered directly
Calder & Ruiz Law publishes its consultation fees by practice area — free initial consultations for personal injury, a flat $250 for family law, estate planning and landlord–tenant matters, and $350 for immigration. The avatar states the fee that applies rather than deferring pricing to a callback.
A sample conversation
Illustrative example — not a real visitor conversation.
What it won’t do
- It doesn’t give legal advice or assess whether someone has a case.
- It doesn’t run conflict checks — those happen at intake, with the firm.
- It answers only from what the firm has published and approved; anything else becomes a booked consultation or a message to the team.
- It works in English today.
Frequently asked
Does the avatar give legal advice?
No — it answers only from what the firm has published about its practice areas, fees and process, and books a consultation with an attorney for anything case-specific.
What if someone doesn’t know which practice area applies?
The avatar asks a few questions to narrow it down, then books the right consultation type.
Can it book with a specific attorney?
Yes, when the attorneys’ calendars are connected (Google Calendar, Microsoft Calendar or Cal.com). Without a connected calendar, it takes the visitor’s contact details for the firm to follow up.
What happens outside office hours?
It keeps answering and booking, so an evening inquiry gets a consultation on the calendar instead of waiting for a callback.